+44 (0)203 876 6000
Privacy & Security
EVOKE SERVICES LTD | LAST UPDATED: MAY 27, 2025
01
Who We Are
We are a Transport for London (TfL)-licensed private hire operator based in the United Kingdom. We respect your privacy and are committed to protecting your personal data in line with UK GDPR regulations.
02
Data Collection
To provide a seamless chauffeur experience, we collect specific information including:
- Full name, verified phone number, and email address
- Secure billing details and payment tokens
- Precise pickup and drop-off coordinates
- Technical IP data and browser fingerprints
03
Usage of Information
Your data allows us to maintain the high standards of EVOKE services:
- Instant confirmation and live booking management
- Encrypted payment processing
- 24/7 Premium customer support
- Internal service optimization and analytics
04
Digital Cookies
Our platform utilizes intelligent cookies to enhance system efficiency, track page engagement, and remember your preferences. You retain full control over cookie permissions via your browser settings.
05
Data Sharing
Information is only shared with essential partners: payment gateways, assigned chauffeurs (limited to trip data), and our secure IT infrastructure. We never share your data with third-party advertisers.
06
Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data. You may also object to how we use your data. To exercise these rights, contact us at support@evokeuk.net.
07
Data Security & Retention
We protect your data using secure servers and encryption. We only keep your data as long as necessary for our services or legal requirements. Our services are not intended for children under 16.
08
Complaints & Contact
If you have concerns, contact us first. You can also contact the ICO at www.ico.org.uk.
